雅思图表作文真题饼图：服务问卷

雅思考试主要是通过对考生听、说、读、写四个方面英语能力的考核，综合测评考生的英语沟通运用能力，实现“沟通为本”的考试理念。对于雅思考生来说，也有很多考试难点和政策盲区需要帮助解答。今天雅思无忧网小编准备了雅思图表作文真题饼图：服务问卷，希望通过文章来解决雅思考生这方面的疑难问题，敬请关注。

　　The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2021. 　　 　　雅思小作文范文 　　The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2021. 　　It is clear that overall customer satisfaction increased considerably from 2005 to 2021. While most hotel guests rated customer service as satisfactory or poor in 2005, a clear majority described the hotel’s service as good or excellent in 2021. 　　Looking at the positive responses first, in 2005 only 5% of the hotel’s visitors rated its customer service as excellent, but this figure rose to 28% in 2021. Furthermore, while only 14% of guests described customer service in the hotel as good in 2005, almost three times as many people gave this rating five years later. 　　With regard to negative feedback, the proportion of guests who considered the hotel’s customer service to be poor fell from 21% in 2005 to only 12% in 2021. Similarly, the proportion of people who thought customer service was very poor dropped from 15% to only 4% over the 5-year period. Finally, a fall in the number of ‘satisfactory’ ratings in 2021 reflects the fact that more people gave positive responses to the survey in that year.(193 words, band 9)

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